Our Terms & Conditions

This website is operated by ICE Tech Ltd.

These Terms and Conditions ("Terms") govern your use of the ICEPASS medical alert product and related services (collectively, the "Services") provided by ICE Tech Ltd. ("we," "us," or "our"). Please read these Terms carefully before using the Services.

By accessing or using the Services, you ("you" or "user") agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.


By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under 18 years old, you must have the consent of your parent or guardian to use the Services.


Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and share your personal information in connection with the Services. By using the Services, you agree to the collection, use, and sharing of your personal information as set forth in our Privacy Policy.

Changes to the Services and Terms

We reserve the right to modify, suspend, or discontinue the Services, in whole or in part, at any time, with or without notice to you. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

We may revise these Terms from time to time. If we make any material changes, we will notify you by email or through the Services before the changes become effective. Your continued use of the Services after the effective date of any changes to the Terms constitutes your acceptance of the amended Terms.

Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not use the Services:

  • In any way that violates any applicable local, national, or international law or regulation.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To impersonate or attempt to impersonate us, our employees, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm us or users of the Services or expose them to liability.

Intellectual Property Rights

All intellectual property rights in the Services, including, but not limited to, copyrights, trademarks, and trade secrets, are owned by us or our licensors. You agree not to copy, reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any part of the Services without our prior written consent.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event will we or our affiliates, licensors, service providers, employees, agents, or directors be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any other damages of any kind, arising out of or related to your use of, or inability to use, the Services, whether caused by negligence, breach of contract, or otherwise, even if foreseeable.


You agree to indemnify, defend, and hold harmless us and our affiliates, licensors, service providers, employees, agents, and directors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Services or your violation of these Terms.

Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Dispute Resolution

Any dispute or claim arising out of or in connection with these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales. You and we both agree to submit to the exclusive jurisdiction of those courts to resolve any such dispute or claim.


If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions of these Terms shall remain in full force and effect.


No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us with respect to the Services and supersede all prior or contemporaneous understandings, agreements, negotiations, representations, warranties, or communications, whether written or oral, relating to the subject matter of these Terms.

Contact Information

If you have any questions, comments, or concerns about these Terms or the Services, please contact us at:

Ice Tech Ltd, 27 Old Gloucester Street, London WC1N 3AX

Thank you for choosing ICEPASS.